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Location : Phone system can be a real bear
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| What Re-Sellers Worry About With Their Vendors |
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Large Companies with High Prices, Complicated Products, and No Support
Large companies with high-cost organization infrastructure and multiple product lines that require multiple R&D, Sales, Support and Marketing groups, are priced too high for much of the SMB.
And they ask their resellers to prepare themselves with the critical success factors, listed below, in implementing IP Telephony, which most found it’s a mission impossible.
- Familiar with the traditional voice business
- Must have good application background
- Good skills in integration and be solution oriented
- Understanding data router, switches, QoS, etc.
- Need to help customer change their business process
Mid-Range Players Who Lack Experience, Expertise, and Execution
Mid-range players, some of them are trying to build VOIP solutions on the Asterisk open source software, others understand some piece of the larger picture and find themselves with hardware but no applications, applications but no scalable hardware, or product lines that serve only limited portions of the market.
Very few has yet successfully homegrown or integrated the level of expertise required, including hardware optimization and manufacturing; software development for SoftSwitch, legacy 800+ features, desktop call control, and add on applications like Predictive Dialing; VoIP QoS, network traversal and troubleshooting; legacy PSTN interface design and troubleshooting, into a complete product line.
- Software based IP PBX that allows employees working anywhere in the world.
- Provides VoIP gateway to integrate your existing PBX so you can VoIP enable your several offices without throwing away your previous investment.
- Allows you to keep using your analog or cordless phones.
- Every Office has its own independent trunk lines yet they can call each other just by dialing extension number.
- Scalable from eight extensions to over 1000 extensions ensures the system will grow with your business.
- IP Contact Center solution.
Local Players Who Are Outdated, Out-Performed, and Out-Of-Business
Local vendors who, although they are well-known within their local markets, do not have the resources or expertise to move from their legacy circuit-switch based Hybrid or Key System to the VOIP world. These vendors will fade over the next 3-5 years, leaving a huge market share readily available for the provider with the right product.
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What should your vendor have to make your life easier?
- Right combination of products that work seamlessly to provide a complete solution, preferably a scalable product line with a single architecture that could interface to legacy telephony interface as well as VoIP, has a simplified "one-stop" user interface, and are based upon mature (reliable and feature complete) technology,
- Infrastructure to cost-effectively develop, manufacture and support the product,
- The product could be sold to entire SMB market, not just a portion of it
- The product must be able to be customized to adapt to the way customers run their business. Applications like Predictive Dialing for call center can be easily added,
- The product must be easy to use,
- The product must be easily and affordably supported and implemented.
AbovEdge™, TeleSynergy's revolutionary One-Box Applications, One-Architecture Mix-Match-Migrate embedded communication appliance, overcomes the challenges and will be the money making platform for all your customers' next generation telephony applications.
The first TEMPLATE based IP PBX:
Everything is pre-configured. Just set your area code, save it and start to enjoy the advanced features and cost saving of the next generation IP-PBX.
Or, modify the few changes needed from the Template,
Or, add your preferred Template, -- Modify an existing Template and save it as a new Template. -- and then use it for most of your customers. It is an one time job, saves you tons of time of the repeating effort for each and every new installation.
The first embedded IP-PBX that is scalable and customizable so you only need to learn one product to fulfill all your different customers' needs.
In Telesynergy, we try very hard to make our valued reseller partners' life easier. We know how hard the competition is out there, we understand how complex the new technology has been, and we have experienced all kinds of "small changes" of the PBX functions requested by your customers.
Learn more about how our solutions could overcome the challenges (Solutions) |
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Hosted PBX
